A legal disclaimer
Terms & Conditions
These Terms and Conditions explain how SEALUX Property Cleaning provides quotes, bookings, exterior cleaning services, payments, cancellations and guarantees. By requesting a quote, booking a service or using this website, you agree to the terms below.
Last updated: August 2026
Welcome to SEALUX Property Cleaning. These Terms and Conditions apply when you use our website, request a quote, book a service or engage SEALUX Property Cleaning for exterior cleaning services.
By using this website or booking a service with us, you agree to these Terms and Conditions.
1. About SEALUX Property Cleaning
SEALUX Property Cleaning provides exterior cleaning services, including pressure cleaning, soft washing, roof cleaning, gutter care and related property cleaning services across Brisbane, South East Queensland, the Sunshine Coast and surrounding areas.
Business name: SEALUX Property Cleaning
ABN: 58918104112
Email: info@sealuxpropertycleaning.com.au
Phone: +61 499 449 763
2. Quotes and bookings
Quotes are provided based on the information available at the time, including property size, surface condition, access, photos, service type and any special requirements.
A quote may change if the actual condition, access, safety requirements or scope of work is different from what was originally described or visible.
A booking is confirmed once SEALUX has accepted the job and agreed on a date, time and service scope with the customer.
3. Complimentary sample clean
Where offered, a complimentary sample clean is provided to help customers see the SEALUX difference before committing to a full service.
A sample clean does not guarantee that every stain, mark, mould, algae, rust, oil stain or surface discolouration can be fully removed. Some marks may be permanent or require additional treatment.
4. Customer responsibilities
Before we arrive, customers should remove vehicles, outdoor furniture, fragile items, pets, personal belongings and any obstacles from the work area where reasonably possible.
Customers should advise SEALUX of any known issues, including damaged surfaces, leaks, loose fittings, electrical concerns, water restrictions, sensitive plants, delicate materials, unsafe access areas or previous coatings/sealants.
5. Access and safety
SEALUX may refuse, reschedule or modify a service if an area is unsafe, inaccessible, unsuitable for cleaning or affected by weather conditions.
Roof work, high-access work and ladder work will only be carried out where it can be done safely.
6. Cleaning results
SEALUX takes care to deliver a high-quality clean using suitable methods for each surface. However, results may vary depending on surface age, condition, staining, previous damage, coatings, porosity, weathering and maintenance history.
Some stains, including deep oil stains, rust marks, paint marks, mineral staining, oxidation, heavy mould, lichen or long-term weathering may not be fully removable.
7. Chemicals and soft washing
Soft washing may involve the use of approved cleaning solutions suitable for exterior cleaning. SEALUX takes reasonable care to manage chemical application, rinse-down, runoff and surrounding areas.
Customers should notify SEALUX of sensitive plants, ponds, pets, water tanks, fragile surfaces or any other relevant property concerns before work begins.
8. Payments
Payment terms will be provided with the quote or invoice.
Unless otherwise agreed, payment is due on completion of the service or by the due date shown on the invoice.
Late payments may result in follow-up reminders and may affect future bookings.
9. Cancellations and rescheduling
Customers should provide as much notice as possible if they need to cancel or reschedule a booking.
SEALUX may reschedule work due to weather, unsafe conditions, equipment issues, illness, access problems or other circumstances outside our reasonable control.
Any cancellation fees or deposits should be clearly communicated before booking.
10. Service guarantee
SEALUX stands behind its work.
Done right or done again. If you are not happy, we come back and do it again. No risk.
Customers must notify SEALUX within a reasonable time after the service if they believe an issue needs to be corrected. SEALUX must be given a reasonable opportunity to inspect and rectify the issue.
This guarantee does not apply to permanent staining, pre-existing damage, unsafe areas, surfaces that cannot be cleaned further without risk of damage, or results affected by new dirt, weather, water runoff, animals, vehicles or third-party activity after the service.
11. Australian Consumer Law
Nothing in these Terms and Conditions excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
Our services come with guarantees that cannot be excluded under Australian Consumer Law. If there is a problem with a service, customers may be entitled to a remedy depending on the circumstances.
12. Liability
SEALUX takes reasonable care when providing services. However, SEALUX is not responsible for pre-existing damage, poorly maintained surfaces, loose fittings, defective materials, hidden issues, structural problems, failed coatings, leaks, electrical faults or surfaces that are already compromised.
Customers are responsible for advising SEALUX of any known risks before work begins.
13. Photos and marketing
SEALUX may take before-and-after photos of work completed for quality assurance, records and marketing purposes.
We will not intentionally publish identifying personal details without permission. If you do not want photos of your property used for marketing, please let us know before the service.
14. Website content
The content on this website is provided for general information only. Service descriptions, pricing and availability may change without notice.
15. Changes to these terms
SEALUX may update these Terms and Conditions from time to time. The latest version will be published on this website.